Vault Care

R764.50R1,754.50 ex VAT

Vault Care is your Autodesk Vault Data Management maintenance solution designed to help keep your Vault running as efficiently and safely as possible – helping you minimise disruptions to your workflow via ongoing preventative monitoring, management and protection interventions.

Often companies look after their financial systems more than their revenue-generating technical systems, but your drawing and design data is one of your most valuable assets, and should be treated as such.

Having a Vault Care subscription can easily save your organisation thousands by mitigating lost productivity and will, as a result, achieve a full return on investment in no time!

Clear

We're not your software vendor - we are your business partner.

We pride ourselves in building long-lasting relationships with our clients. We are less interested in once-off “transactional” customer deals, but instead strive for ongoing reciprocal relationships, with a long-term mutually beneficial focus. This approach has allowed us to add exceptional value to our customers, their value-chain, and their businesses.

Allow us to help you and your business achieve its goals, by partnering with us today.

Get the best Return On Investment

Description

What’s Included?

  • Yearly Vault Version Upgrade Install.
  • Yearly Content Center Migration.
  • New version “What’s New” Video.
  • User Vault Application Support.
  • Product Updates, Patches and Hotfix Installations.
    • Installed as they become available after first being tested and verified by Modena in a secure location.
  • Cloud Backups.(Optional)
    • 24/7 secure cloud backups.
  • User Management.
    • Adding/removing new users, assigning rights/permissions.
  • Future Vault Planning.
    • Ongoing communication on how to best adapt your Vault to suit your business requirements.
  • Monthly Remote Check-ups Including:
    • Backup Validation: Ensuring backups are taking place.
    • Defragmenting and optimising the database.
    • SQL growth checks.
    • Job queue maintenance.
    • Rebuilding of search indexes.
    • Reindex file properties.
    • Management Health Report.

All of the above is offered via a low monthly subscription fee.

What’s not included?

  • Onsite support.
  • New Vault Installations or Product upgrades (Eg: Vault Basic to Vault Workgroup)
  • Software Licences.
  • Anything not specifically mentioned.

Terms and Conditions

  • By signing up to this service, you agree to pay the monthly subscription costs for 1 year.
  • Should you cancel before 1 calendar year has lapsed, you will be invoiced a cancellation fee equal the value of the remaining monthly subscription costs of your contract.
  • The cancellation fee is to compensate Modena for future planning and work that takes place preemptively due to the nature of Vault and good Data Management practices.

Additional information

Vault Version

Basic, Workgroup, Professional

Number of Users

1-5 User, 6-10 User, 11-50 User

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